Set Custom Help URL CRM Online 2015
Custom Help URL is another exciting feature in Dynamics CRM 2015. Administer can simply enable and configure the URL at both Global Level and Entity Level.
There are 3 kind of Help URL:
- Build-in CRM Help (Default)
- Global Level Custom Help
- Entity Level Custom Help (Support both OOB entity and Custom Entity)
1) Build-in CRM Help:
Below is the built-in CRM Online Help hosted on Microsoft website. User will be navigated to this online knowledge base center by default after clicking on Help link.
2) Custom URL at Global Level
System administrator can configure Global custom Help URL. Go to Settings -> Administration -> System Settings -> General:
Global Custom Help URL link in CRM:
3) Entity Level Custom Help URL
To enable and configure the custom help URL on a specific entity form, administrator can go to Entity Customization:
Help Link on Entity form:
Hopefully you will find it useful!